Installing auto parts and changing vehicle oils and fluids requires technical ability. We recommend you always:
- Have a trained ASE (Automotive Service Excellence) certified technician' or in the case of Audi Volkswagen parts have a Factory Audi-Vw trained technician install your parts.
- Always have your technician refer to and follow your vehicles manufacture Factory authorized service manual. Follow all safety instructions and procedures in general and those outlined for your specific vehicle before and during installation.
- Before installing any part, compare and verify that the part/component conforms to the vehicles required specification(s).
- Use proper tools for safe installation of your parts.
- DO NOT use the parts sold on our website for diagnostics, experimental purposes or racing.
Tool Rental Deposit Policy
What is a tool deposit? A tool deposit is an amount of money put down at the time of tool rental to ensure the return of the tool kit and adherence to our rental policies, agreement, and procedures.
How does a tool rental work? When you purchase one of our timing belt kits or valve cover gasket kits, you can then rent a corresponding tool kit. Tool rental kits can be in your possession for a total of 7 days. We add appropriate transit time to your 7 day rental. When you receive your package your invoice and the tool kit itself will have the specified date that your tool rental kit is required back (received in our facility).
Our tool rental policies are as follows:
- Timing belt tool rental kits are not available without the purchase of an appropriate BLAU® Timing Belt Kit.
- Cam chain tensioner tool rentals are not available without the purchase of an appropriate BLAU® Valve Cover Gasket Kit.
- Tool rental kits are not available for rental outside of the contiguous 48 US states.
- Any orders received that fall outside of the above will not be processed.
- Timing belt kits or valve cover gasket kits purchased simply to rent our tool kits are not returnable.
- Tool rental kit requests must be made within 90 days of timing belt kit or valve cover gasket kit purchase.
- Tool rental kit rental fees are non-refundable.
How do I get my tool deposit back? Acceptance and use of tool rental kits constitutes the customer's agreement to these conditions. To receive full credit of your tool rental deposit you agree to adhere to the following rental agreement and procedures:
A good faith tool deposit is charged at time of rental. The deposit amount may not be the same as the actual replacement cost of tools. If you fail to return the tool kit by the date on your invoice your credit card will be charged the full replacement cost of the tools and any late fees. If you do not agree, notify us to return the kit unopened within 5 business days.
Tool rental kits must be returned (received in our facility) by the specified date found on your 'Invoice/Sales Order'. The tool kit box itself has a small return authorization label affixed to it with this date! After this specified date, a late charge of $10.00/day will be deducted from the deposit.
The tool kits are closely inspected when packaged and include a packing checklist. Always read the checklist included with each kit BEFORE using to verify the kit is complete! Damages or shortages must be reported within 24 hours.
For a full refund of your deposit the tool kit must be returned complete, in good condition, not damaged, or altered in any way, and must be received in our facility by the specified date on your invoice and tool kit. If any tools are missing or returned damaged a replacement cost or damage charge will be deducted from the deposit.
The buyer is responsible for safely returning a package to us. We strongly recommend INSURING your tool kit return for the full value of tool deposit! This will protect your investment in case of the need to file a claim and recover your deposit. If a tool kit is not insured and is lost or damaged in shipment back to us the deposit cannot be returned.
Tool Rental Kit Return Instructions
Tool rental kits automatically include a RA number and label. This 'Deposit/Core Return Label' is affixed to the outside of the box near the return address mailing label. DON'T COVER THIS LABEL!
When returning a tool kit:
- Include a copy of your original 'Sales Order / Invoice' (not Internet confirmation) inside the box.
- Include the original checklist found inside the packaged tool kit inside the box.
- Confirm that the 'Deposit/Core Return Label' is affixed to the outside of the box near the return address mailing label and is NOT covered.
- Use the same box the tools were shipped in (or a suitable replacement if damaged) and include packing material to protect the tool kit. If the label is lost or expired, contact our customer service by phone or use our contact form.
In order to provide you with the most secure and reliable service we do not accept credit card payments from international customers purchasing from outside the United States. International customers are required to use PayPal as their payment method.
Please be advised that your country may impose duty fees, or other taxes based on the product origin and/or value. These fees and taxes are based on your country's import policy, and may be imposed in addition to the purchase price and shipping/handling fees collected by us prior to shipment. All such fees and taxes are the sole responsibility of the recipient and any and all charges incurred by Blauparts LLC will be charged to the customer. Blauparts LLC is not responsible for such fees/taxes on returned items. If you are concerned about possible additional charges, please contact your local Import/Customs authority for more information. All charges, sales, returns, and exchanges will be calculated in US dollars.
International customers are responsible for understanding their country's international buying laws, and should be aware that all international purchases are subject to additional brokerage, duty or tax fees that are collected at the time of delivery unless otherwise noted by Blauparts LLC. Blauparts LLC is not responsible for these charges as we have no affiliation with tax systems set forth by international countries. If the consignee/receiver refuses to pay these additional charges at the time of delivery, Blauparts LLC will instruct the shipping carrier to abandon the package. Abandoned packages are destroyed at the shipping warehouse at your local pick up facility. Blauparts LLC will not be held responsible for any abandoned packages due to these circumstances.
Blauparts LLC shall have the right to refuse or cancel any order whether or not the order has been confirmed. Prices, specifications, manufacturers, availability, and special offers are subject to change without notice.
Copyright & Linking to Our Site
All content found in/on the Blauparts.com website is copyrighted (including PDF’s and published paper material) and may not be replicated or used except with our express written consent. Use of our HTML code, images, and or ideas and concepts by you or other third parties for purposes other than those expressed or implied is strictly prohibited and may violate the copyright laws, trademark laws, privacy laws and other laws and regulations. Nothing may be construed as granting any license or right to use any of our trademarks or service marks without our prior written consent.
Additionally, information generated within Blauparts' website is in the public domain and may not be reproduced, published or otherwise used without Blauparts LLC permission. Citation to Blauparts as the source of the information is appreciated, as appropriate. The use of any BLAUPARTS®, BLAU® seals, logos, trade marks, official insignia, names, initials, text, images and video however, is protected and requires advance authorization from Blauparts LLC
Links to our websites are not permitted without first obtaining advance written authorization. The fact that a website links to anyone of the Blauparts LLC websites as noted above does not indicate that Blauparts LLC has any responsibility for the content of that site, nor does it constitute an endorsement of that site by Blauparts LLC.
Links pointing to our websites (noted above) should not be misleading or defamatory.
Links pointing to our websites (noted above) should not be from a direct or indirect competitor to Blauparts LLC websites or it's entities.
If you have received prior written approval to link to our website, appropriate link text that was pre approved by us should always be used.
You must not use any of Blauparts LLC website logos, art work, images, trademarks, trade dress to link to this website or it's entities without Blauparts LLC express written permission.
You must not link to this website using any inline linking techniques.
You must not frame the content of this website or use any similar technology in relation to the content of this website without prior written consent from Blauparts LLC.
Use of Trademarks Within This Site
All trademarks, service marks, and trade names (collectively the 'marks') that appear on our site are the property of their respective owners. The use product manufacturer's names are used for descriptive purposes only and in no way imply connection between Blauparts LLC, its products, and said manufacturer. Blauparts LLC is an independent automotive parts and service specialist and is NOT affiliated with or endorsed by Volkswagen of America (VwoA), Audi AG or Audi of America, Inc. All trademarks of Audi AG are displayed for identification purposes only and in NO way are intended to denote ANY affiliation with Volkswagen of America (VwoA), Audi AG or any other import or domestic vehicle manufacture and their respective owners.
Blaufergnugen Inc. or Blauparts LLC trademarks: Blauparts®, BLAU®, seals, logos, trademarks, official insignia, names, initials, text, images and video including any form may not be used or reproduced without our prior written permission. Requests for permission to use any information on our website(s) shall be referred to the executive team of Blauparts LLC. The use of our seals, logos, trademarks, official insignia, names, initials, text, images and video are protected under Common Law, United States Trademark laws, United States Copyright laws and state of Wisconsin Trade Mark laws which prohibits their unauthorized use in any manner calculated, or intended to convey the impression that such use is approved, endorsed, or authorized by Blaufergnugen Inc. or Blauparts LLC and is illegal unless written permission of their use has been obtained from us.
Conditions and Agreement of Your Purchase
By accepting or installing Blauparts LLC products, it is agreed that in case suit or action is instituted to collect any amounts due, purchaser shall pay reasonable attorney's fees such as the court may award, and costs of suit. In addition, the parties hereto agree that all rights and obligations of the parties hereto (with the exception of warranty claims which shall be governed by Blauparts LLC warranty policies/agreement) shall be governed by the Uniform Commercial Code as enacted and enforced in the state of Wisconsin on the date of said invoice, and that any dispute concerning this invoice must be resolved in an action brought in any court in the County of Manitowoc, Wisconsin, having jurisdiction in the matter.
It is agreed that in case suit or action is instituted in court to collect any amounts due seller from buyer, buyer agrees to pay all collection costs including all attorney fees and court costs. In addition, the parties hereto agree that all rights and obligations of the parties hereto shall be governed by the Uniform Commercial Code as enacted and enforced in the state of Wisconsin on the date of said invoice, and that any dispute concerning this invoice must be resolved in an action brought in any court in the County of Manitowoc, Wisconsin, having jurisdiction in the matter.
How to warranty a product, and which products qualify for warranty replacement can be found here.
The determination of all warranty claims will be at the sole discretion Blauparts LLC.
All products in our online catalog or sold by Blauparts LLC are warranted to be free from defects from the manufacturers workmanship or material before installation on your vehicle. The entire risk as to quality and performance of such parts is with the buyer. Should such parts prove defective following their purchases, the buyer, and not the manufacturer, distributor, or retailer, assumes the entire cost of necessary servicing or repair. Any alteration, improper use or improper installation will void warranty. Warranty is limited, at our option, to the replacement, or credit of the defective merchandise. Blauparts LLC standard policy regarding 'Limitation of Liability' applies to the manufactures limited warranty and Blauparts LLC limited lifetime warranty and does not cover installation, labor charges, or any consequential or incidental damages. For specific details regarding the limitation of liability of this warranty see Limitation of Liability.
Closeout items are sold "AS IS" void from both the manufactures warranty and Blauparts LLC limited lifetime warranty consideration.
Blauparts LLC neither assumes, nor authorizes any employee or agent to assume for it any liability in connection with the sale of products or services. The products, services, or information on this site conveyed or purchased over the phone are provided on an 'as is' basis. To the extent permitted by law, Blauparts LLC disclaims all representations, expressed or implied, regarding to information, services, products, warranties, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, and implied warranties arising from course of dealing or course of performance.
Blauparts LLC will not be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if Blauparts LLC , has been previously notified of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of information, products, services purchased on your invoice. These limitations will apply not withstanding to any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
The buyer, in no event whatsoever, shall be entitled to recover from Blauparts LLC any consequential damages (i.e. damages to property, loss of use of vehicle, vehicle failure, loss of time, loss of profits or income, work stoppage, computer malfunction or any other incidental damages). Blauparts LLC is not liable for labor, towing, loss of use of vehicle, travel time, fluids, shipping/freight, rental vehicles or any other incidental cost incurred as a result of this purchase or exchange even if Blauparts LLC has been advised of the possibility of such damages and regardless of the legal theory on which such damages are based, we will not refund any labor costs incurred by you or the installer of any products purchased from Blauparts LLC.