Contact Us


Monday-Friday: 9:00 AM - 4:00 PM CT

4921 County Road CR
Manitowoc, WI 54220
USA

+1 (920) 325-4355
Providing outstanding customer service has been the driving force behind our business for over 30 years! Our goal is, and has always been, quite simple—to apply the golden rule when dealing with our customers.
Have a question? Fill out the form below and we would be happy to assist you!
Frequently Asked Questions

General Questions
When is Blauparts next sale?
We usually are always offering some sort of sale or special offer to help you save on your next order. You can find all our current deals and coupon codes on our deals page...
What payment methods does Blauparts accept?
Blauparts accepts credit card payments from Visa, Mastercard, American Express and Discover. We also accept payment via PayPal and Amazon Pay.
Does Blauparts offer store pickup?
Yes, we do offer pickup for online orders! Just add the products you want to pick up to your cart and during checkout select the free 'Pickup at Blauparts' option from the available shipping methods.
Please wait for the email saying your order is ready for pick up BEFORE heading to our location.
Where's my order confirmation email?
You should receive an order confirmation email immediately after placing your order at the email address entered during checkout or that is associated with your Blauparts account. If you can't find your order confirmation email be sure to check your Spam or Junk folder...

Delivery Questions
When will I receive my order?
All orders placed on our website ship from our warehouse location in Manitowoc, WI. Transit times for your order to arrive will mostly depend on your location along with the shipping method chosen during checkout.
How do I track my order?
It's easy to track your Blauparts order. Once your order has been shipped you will receive a shipping confirmation email that includes your tracking number. You can track the status of your order by clicking the tracking number in the email or by pasting the tracking number into a search engine like Google.
When will my order ship?
Most orders for in-stock items are processed and shipped within 24 hours or one business day (Monday–Friday), pending billing and shipping verification. Please note that exceptions apply...
A bottle in my order leaked, what should I do?
We apologize you received a bottle that leaked! We always try our best to package our fluid products with appropriate protection and labeling, but despite this, sometimes the package will still be mishandled by our shipping partners during transport causing leaks. To make things right...

Return Questions
How do I return an item?
We are committed to your complete satisfaction with your Blauparts ordering experience, so if you need to return something simply submit a return request online by following the steps outlined on our returns page.
Does Blauparts pay for return shipping?
For most returns the customer is responsible for return shipping costs. Blauparts does not provide any pre-paid shipping label. If you believe an error with your order was made on our end, contact us and we will gladly investigate and issue a return label as needed to make things right.
Do you offer exchanges?
In most cases, no, we do not offer exchanges. If, for instance, the wrong product/SKU was ordered, it can not be exchanged for a different product/SKU that may have a different value and/or brand. The item or items can be returned for credit, either as a refund (within 30 days) or store credit and a new order can be placed for the desired item.
How long do you accept returns?
We accept returns within 90 days of the delivery date. Form of refund for accepted returns varies depending upon whether the return is received within 30 days of the original purchase or not.

Fitment Questions
How do I confirm a product fits my vehicle?
The easiest way to confirm your vehicle fitment is to use our websites "Select Your Vehicle" search. Here you will be able to select the year, make, model and engine of your vehicle. Once this has been entered, select the find button. Now you will be able to filter through product categories to find the products you're looking for.
Can you check if a part fits if I give you my VIN?
Unfortunately, we are currently unable to look up the vehicle material build information using your VIN, typically only a dealer has the ability to access that detailed information.
I think I received the wrong oil filter, what should I do?
Some customers may mistakenly believe they were sent the wrong oil filter. It's possible that some immediately see visual differences when taking the oil filter out of the box and think the new oil filter they received isn't the correct one.
What engine oil should I use?
The best way to determine which engine oil should be used in your engine is to reference your vehicles owner’s manual. Using the appendix in the vehicles owner’s manual, locate the section under fluids, engine oil or lubrication. Here you will find the recommended engine oil quality specification and viscosity weights recommended by the vehicle manufacturer for the best engine performance and longevity.



