Ravenol

Return Authorization Request


If you would like to return an order or parts you recently received, or you have a warranty issue, click on the link below that matches your situation and then fill out the form.  Providing us with the requested information will help us process your R/A number quickly and avoid return delays. 


Thank You,
Blauparts Customer Care Team.

I want to return the product for credit.
I want a replacement sent to me ASAP.
I Placed my order over the phone.
I Placed my order on your Website.
I Received the Wrong Part Numbers
The Parts were Damaged in Shipping
The Parts are Defective
I Don't Need the Parts Anymore

I Don't Need the Parts Anymore:

I Received the Wrong Part Numbers:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I ordered the parts incorrectly.
We sold you the wrong parts.
The parts in the box look incorrect.
the parts were miss-labeled on the package.
The parts did not appear to be defective, they just didn't fit my vehicle.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

The Parts were Damaged in Shipping:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

My entire order was damaged
Part of my order was damaged
My shippment appears to be damaged by the shipper (Fed Ex).
My shippment appears to be damaged by the shipper (Fed Ex) and part of my order is missing.
My package appears to have been packaged poorly and when I opened up my box the parts were damaged.
My shipment appears to have been packaged very well however when I opened up my box the parts were damaged


After you submit this form, you will be receiving a separate email for you to send us pictures of the damage. Please send these to us asap so we can get started. Thank you for your cooperation.

After you submit this form, you will be receiving a separate email for you to send us pictures of the damage. Please send these to us asap so we can get started. Thank you for your cooperation.

After you submit this form, you will be receiving a separate email for you to send us pictures of the damage. Please send these to us asap so we can get started. Thank you for your cooperation.

The Parts are Defective:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I did Not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
I attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
I attempted to install them but after installing them they appear to have a defective from manufacturer.
I Just Didn't like the quality, I just want a better quality part.
The Mechanic did not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
My Mechanic attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
My Mechanic installed them but after installing them they appear to have a defective from manufacturer.
My Mechanic Didn't like the quality, I just want a better quality part.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

Order Information

As it appeared on the top right hand corner of your invoice.

Your Name

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Billing Address

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Contact Information

Email, Phone and Fax numbers where we should send our reply.

Call me in the Morning
Call me in the Afternoon

Part Information

Please list the parts you are returning. Provide the part numbers as shown on your invoice

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

I Placed my order over the phone.
I Placed my order on your Website.
I Received the Wrong Part Numbers
The Parts were Damaged in Shipping
The Parts are Defective
I Don't Need the Parts Anymore

I Don't Need the Parts Anymore:

I Received the Wrong Part Numbers:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I ordered the parts incorrectly.
We sold you the wrong parts.
The parts in the box look incorrect.
the parts were miss-labeled on the package.
The parts did not appear to be defective, they just didn't fit my vehicle.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

The Parts were Damaged in Shipping:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

My entire order was damaged
Part of my order was damaged
My shippment appears to be damaged by the shipper (Fed Ex).
My shippment appears to be damaged by the shipper (Fed Ex) and part of my order is missing.
My package appears to have been packaged poorly and when I opened up my box the parts were damaged.
My shipment appears to have been packaged very well however when I opened up my box the parts were damaged


After you submit this form, you will be receiving a separate email for you to send us pictures of the damage. Please send these to us asap so we can get started. Thank you for your cooperation.

After you submit this form, you will be receiving a separate email for you to send us pictures of the damage. Please send these to us asap so we can get started. Thank you for your cooperation.

After you submit this form, you will be receiving a separate email for you to send us pictures of the damage. Please send these to us asap so we can get started. Thank you for your cooperation.

The Parts are Defective:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I did Not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
I attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
I attempted to install them but after installing them they appear to have a defective from manufacturer.
I Just Didn't like the quality, I just want a better quality part.
The Mechanic did not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
My Mechanic attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
My Mechanic installed them but after installing them they appear to have a defective from manufacturer.
My Mechanic Didn't like the quality, I just want a better quality part.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

Order Information

As it appeared on the top right hand corner of your invoice.

Your Name

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Billing Address

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Contact Information

Email, Phone and Fax numbers where we should send our reply.

Call me in the Morning
Call me in the Afternoon

Part Information

Please list the parts you are returning. Provide the part numbers as shown on your invoice

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

I Placed my order over the phone.
I Placed my order on your Website.
I Received the Wrong Part Numbers
The Parts are Defective

I Received the Wrong Part Numbers:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I ordered the parts incorrectly.
We sold you the wrong parts.
The parts in the box look incorrect.
the parts were miss-labeled on the package.
The parts did not appear to be defective, they just didn't fit my vehicle.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

The Parts are Defective:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I did Not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
I attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
I attempted to install them but after installing them they appear to have a defective from manufacturer.
I Just Didn't like the quality, I just want a better quality part.
The Mechanic did not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
My Mechanic attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
My Mechanic installed them but after installing them they appear to have a defective from manufacturer.
My Mechanic Didn't like the quality, I just want a better quality part.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

Order Information

As it appeared on the top right hand corner of your invoice.

Your Name

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Billing Address

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Contact Information

Email, Phone and Fax numbers where we should send our reply.

Call me in the Morning
Call me in the Afternoon

Part Information

Please list the parts you are returning. Provide the part numbers as shown on your invoice

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

Order Information

As it appeared on the top right hand corner of your invoice.

Your Name

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Billing Address

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Contact Information

Email, Phone and Fax numbers where we should send our reply.

Call me in the Morning
Call me in the Afternoon

Part Information

Please list the parts you are returning. Provide the part numbers as shown on your invoice

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

I Placed my order over the phone.
I Placed my order on your Website.
I Received the Wrong Part Numbers
The Parts are Defective

I Received the Wrong Part Numbers:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I ordered the parts incorrectly.
We sold you the wrong parts.
The parts in the box look incorrect.
the parts were miss-labeled on the package.
The parts did not appear to be defective, they just didn't fit my vehicle.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

The Parts are Defective:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I did Not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
I attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
I attempted to install them but after installing them they appear to have a defective from manufacturer.
I Just Didn't like the quality, I just want a better quality part.
The Mechanic did not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
My Mechanic attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
My Mechanic installed them but after installing them they appear to have a defective from manufacturer.
My Mechanic Didn't like the quality, I just want a better quality part.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

Order Information

As it appeared on the top right hand corner of your invoice.

Your Name

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Billing Address

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Contact Information

Email, Phone and Fax numbers where we should send our reply.

Call me in the Morning
Call me in the Afternoon

Part Information

Please list the parts you are returning. Provide the part numbers as shown on your invoice

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

I Placed my order over the phone.
I Placed my order on your Website.
I Received the Wrong Part Numbers
The Parts are Defective

I Received the Wrong Part Numbers:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I ordered the parts incorrectly.
We sold you the wrong parts.
The parts in the box look incorrect.
the parts were miss-labeled on the package.
The parts did not appear to be defective, they just didn't fit my vehicle.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

The Parts are Defective:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I did Not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
I attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
I attempted to install them but after installing them they appear to have a defective from manufacturer.
I Just Didn't like the quality, I just want a better quality part.
The Mechanic did not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
My Mechanic attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
My Mechanic installed them but after installing them they appear to have a defective from manufacturer.
My Mechanic Didn't like the quality, I just want a better quality part.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

Order Information

As it appeared on the top right hand corner of your invoice.

Your Name

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Billing Address

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Contact Information

Email, Phone and Fax numbers where we should send our reply.

Call me in the Morning
Call me in the Afternoon

Part Information

Please list the parts you are returning. Provide the part numbers as shown on your invoice

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

Order Information

As it appeared on the top right hand corner of your invoice.

Your Name

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Billing Address

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Contact Information

Email, Phone and Fax numbers where we should send our reply.

Call me in the Morning
Call me in the Afternoon

Part Information

Please list the parts you are returning. Provide the part numbers as shown on your invoice

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

Order Information

As it appeared on the top right hand corner of your invoice.

Your Name

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Billing Address

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Contact Information

Email, Phone and Fax numbers where we should send our reply.

Call me in the Morning
Call me in the Afternoon

Part Information

Please list the parts you are returning. Provide the part numbers as shown on your invoice

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

I Placed my order over the phone.
I Placed my order on your Website.
I Received the Wrong Part Numbers
The Parts are Defective

I Received the Wrong Part Numbers:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I ordered the parts incorrectly.
We sold you the wrong parts.
The parts in the box look incorrect.
the parts were miss-labeled on the package.
The parts did not appear to be defective, they just didn't fit my vehicle.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

The Parts are Defective:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I did Not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
I attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
I attempted to install them but after installing them they appear to have a defective from manufacturer.
I Just Didn't like the quality, I just want a better quality part.
The Mechanic did not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
My Mechanic attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
My Mechanic installed them but after installing them they appear to have a defective from manufacturer.
My Mechanic Didn't like the quality, I just want a better quality part.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

Order Information

As it appeared on the top right hand corner of your invoice.

Your Name

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Billing Address

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Contact Information

Email, Phone and Fax numbers where we should send our reply.

Call me in the Morning
Call me in the Afternoon

Part Information

Please list the parts you are returning. Provide the part numbers as shown on your invoice

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

I Placed my order over the phone.
I Placed my order on your Website.
I Received the Wrong Part Numbers
The Parts are Defective

I Received the Wrong Part Numbers:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I ordered the parts incorrectly.
We sold you the wrong parts.
The parts in the box look incorrect.
the parts were miss-labeled on the package.
The parts did not appear to be defective, they just didn't fit my vehicle.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

The Parts are Defective:

Please click on the check box(s) below of all the and/or reasons that apply to your situation.

I am working on my own car.
My Mechanic is working on my car.
I did Not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
I attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
I attempted to install them but after installing them they appear to have a defective from manufacturer.
I Just Didn't like the quality, I just want a better quality part.
The Mechanic did not attempt to install the parts. The parts appear to defective from manufacturer out of the box.
My Mechanic attempted to install them but they didn't fit my vehicle correctly. The parts appear to be defective from manufacturer.
My Mechanic installed them but after installing them they appear to have a defective from manufacturer.
My Mechanic Didn't like the quality, I just want a better quality part.

Repair Shop/Mechanic Information

Please provide information on the Repair Shop/Mechanic who is installing the kit/part(s) you purchased from us.

Order Information

As it appeared on the top right hand corner of your invoice.

Your Name

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Billing Address

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Contact Information

Email, Phone and Fax numbers where we should send our reply.

Call me in the Morning
Call me in the Afternoon

Part Information

Please list the parts you are returning. Provide the part numbers as shown on your invoice

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

Order Information

As it appeared on the top right hand corner of your invoice.

Your Name

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Billing Address

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Contact Information

Email, Phone and Fax numbers where we should send our reply.

Call me in the Morning
Call me in the Afternoon

Part Information

Please list the parts you are returning. Provide the part numbers as shown on your invoice

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.

Order Information

As it appeared on the top right hand corner of your invoice.

Your Name

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Billing Address

As it appears in the SOLD TO: box on the top left of your invoice underneath the BLAUfergnügen! logo.

Your Contact Information

Email, Phone and Fax numbers where we should send our reply.

Call me in the Morning
Call me in the Afternoon

Part Information

Please list the parts you are returning. Provide the part numbers as shown on your invoice

Vehicle Information

We need your detailed vehicle information. The manufacture of the part you desire to warranty requests we collect
this information from you. Thank you for your cooperation.


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